Privacy policy

PRIVACY POLICY

UAB "Aurilė" (hereinafter referred to as "the Company") values and protects your privacy. Therefore, in this Privacy Policy (hereinafter referred to as "the Policy"), we clearly and unambiguously present the principles of information collection and use applied in the Company's activities and on the website http://www.goldinga.eu (hereinafter referred to as "the Website"). 

The terms "You," "Your," and "visitor" refer to the entity, individual, company, or organization that uses our Website or provides us with personal data in any other way. The terms "we" and "our" refer to the company UAB "Aurilė," established under the laws of the Republic of Lithuania, along with its subsidiaries, branches, and representative offices.

This Policy applies when you visit the Company's website, directly provide your data to the Company, receive related data from government institutions or other sources, and seek to fulfill contractual obligations of which you are a party. This Policy is also intended to inform you about other personal data processing operations carried out by the Company and the main provisions aimed at ensuring your privacy.

When processing personal data, we adhere to the requirements of the European Union General Data Protection Regulation No. 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, other related legal acts, and the instructions of supervising authorities.

This Policy is an integral part of our company's Terms of Service, but it does not apply to any third-party websites and applications that you may find through our Website, including those that may be related to our services. Before clicking on any links, you should review the terms and privacy policies of third-party websites and applications.

Please read this Policy, and if you have any questions, contact us at info@goldinga.eu. We will consider that all visitors to this Website have carefully read this Policy and agree to its content. If you do not agree with this Policy or any part of it, please do not use our Website.

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1. PERSONAL DATA WE COLLECT AND PROCESS

The Company collects and processes the following categories of personal data:  

- Login data that you provide when creating an account on the Website: Name, Surname, Email, Phone number, Username.  

- Basic data, such as: Name, Surname, Address.  

- Contact information, including Address, Email, Phone number.  

- Communication information, i.e., emails, chats, messages that you provide when communicating with us via customer service email or any other method. We collect and store the content of correspondence and all information you provide or disclose to us. In order to respond to your inquiry, we may use the information you have provided us via email, chats, purchase history, etc.  

- Payment information that you provide when ordering services and/or products on our Website, allowing us to process your payment. We use third-party (payment service provider) services, so we do not collect or store credit card information ourselves. This information is provided directly to our payment service providers, whose privacy policies contain all information about the collection, storage, and use of personal data. All payment data is stored by Paysera, Inbank, Stripe. You can find their privacy policy links here: [Paysera Privacy Policy](https://www.paysera.lt/v2/lt-lt/sutartys/privatumo-politika), [Mokilizingas Privacy Policy](https://www.mokilizingas.lt/privatumo-politika), [Stripe Privacy Policy](https://stripe.com/en-lt/privacy).  

- Data necessary for providing services**: order details, data present in accounts and statements, data related to completed payments, information about products or services purchased by customers, etc.  

- Other information: Surveys and other data provided by the visitor and similar.

2. LEGAL GROUNDS FOR COLLECTING YOUR PERSONAL DATA

The Company can only collect your personal data based on the legal grounds specified in the legal acts. This includes the legal basis for the conclusion and performance of a contract when you enter into a service provision or other contract with the Company, or your inquiry to the Company regarding relevant matters and your visit to the Company's Website. The Company’s legitimate interests may also be a basis for processing data, for example, when the Company checks creditworthiness, manages and/or recovers debts. Your consent is another basis on which the Company can process personal data. The Company may also process your personal data to fulfill legal obligations (to comply with regulatory requirements, as well as to respond to legitimate inquiries from state and municipal authorities, etc.) or other legal bases established in legal acts.

3.DATA COLLECTED ON THE COMPANY'S WEBSITE
When you visit our Website or contact us through other electronic communication channels, the Company may also automatically collect your personal data.

• Geo-location data. We collect information about your geographical location from which you connect to our website.
• Information we collect from third parties. We may transmit and/or collect additional information about you from third parties to improve the services we provide to you. For example, we use the web analytics service “Google Analytics,” provided by Google LLC, which uses cookies and other tracking technologies to collect data that allows us to enhance our products and services. This enables us to monitor and analyze web traffic and user behavior. Google Analytics uses the collected data to observe and analyze the behavior of website visitors, generate reports on website activity, and share them with other Google services. Google may use the collected data to personalize and individualize ads in its advertising network. The personal data collected by Google includes cookies and website usage data. For additional information, visit Google.
• Data collected through cookies. Cookies are small text files that your browser saves on your computer when you visit our Website. We use cookies to improve the functionality of the Website and enhance your user experience. To learn more about the cookies we use, please refer to our Cookie Policy.
• Publicly available personal data. The Company may collect personal data from publicly available sources when necessary for the proper provision of services or to maintain the existing functionality of the Website.

We responsibly protect the collected data about visitors to the Company’s Website from loss, unauthorized use, and alteration. The premises where the collected data is stored are physically secured to prevent access or handling by unauthorized individuals. Furthermore, the database storing the visitors’ data of the Company’s portal is protected from unauthorized access via computer networks.